CCM

We will build a beautiful world for customers

• CCM System (Customer Centered Management)
• CCM Vision

1. Name

Source : Korea Consumer Agency website(https://www.kca.go.kr)

2. Definition

CCM is the system for evaluating and certifying whether all activities of a company are structured from the point of view of customers -- with the customers at the center -- and whether such management is continuously improved.

Source : Korea Consumer Agency website(https://www.kca.go.kr)

3. Certificate / Operating authorities

4. Purpose

• Enhancing internal and external competency by spreading customer-oriented management and building / improving the customer-related system.
• Contributing to the betterment of customers' benefits by endeavoring to improve the rights of customers.

5. CCM Certification mark

6. CCM Certificate

Samchully has acquired seven consecutive CCM certificate
from its initial certification in 2012 through 2024.

7. Excellent CCM Company

Samchully awarded by the Chairman of Fair Trade Commission as an excellent CCM company of 2020.