Service Overview
The customer service center provides a guide to Samchully's city gas service and information on the regional service center
Thank you for using Samchully's service.
We will faithfully carry out the following so that we can provide clean city gas to your household for safe use.
Promise to customers
- 1. Reliable supplySamchully will reliably provide quality, clean city gas.
- 2. 2-year warranty for gas line connecting serviceUp to 2 years' warranty is provided for the connection of the gas line to a gas range. Any issue shall be covered and compensated for sincerely based on standards.
- 3. Accurate meter readingSamchully will do its best to read the meter accurately in order to avoid wrong charging of gas rates. Any issue arising from misreading shall be covered and compensated for sincerely based on standards.
- 4. Regular safety checkProfessional safety check will be provided on a regular basis; any issue arising from improper maintenance shall be covered and compensated for sincerely based on standards and insurance.
Any compensation shall be fair and objective based on the standards for
the resolution of consumer dispute of the Fair Trade Commission.